Technical Support Please Contact Us

technical support

Corel has been promoted by professionally qualified and experienced technocrats with wide industrial and application exposure for technical and scale up support.

Our technical team is dedicated to provide innovative and cost effective customized solutions which offer process optimization for customers.

Our highly qualified team of experts provides product/process-specific solutions, as well as formulation and application support. We also offer customized support in every step, starting from initial formulation development to post-commercialization.

Corel technical service support includes our State-of-Art technical service lab at Corel head office -Ahmedabad where team of scientists work rounds the clock to provide customer service support in Pharmaceutical, Cosmetic, and Nutraceutical applications.

We customize our services to meet customer needs. They include:

  • Formulation support
  • Formulation-specific trouble shooting
  • Customer webinar
  • Data analysis of excipient functionality
  • Joint trials

marketing support

Corel’s marketing policy is to directly reach to customer, support them technically and commercially for the standardization of the application.

Our marketing team comprises of well experienced persons with appropriate technical and commercial skills, who are constantly in surge of increasing customer service and satisfaction levels.

As a reliable development partner, we understand importance of quick response to our customer’s inquiries and needs. We provide assistance at every stage of the project and are there for customers even after the project has been completed. This approach supported by CRM system which helps to trace each and every sample, project and complaint raised by customers. CRM system is very useful for customized projects for coating, taste masking and cosmetic applications to keep records of customized formulations and process.

Corel also participates in various CPhI, In-cosmetic and regional exhibitions to reach our worldwide customers. We also conduct International Conferences, customer visit, joint trials, training, seminars / webinar, educational seminars / sampling for research projects under our marketing support. We have marketing network all over 60 countries for local marketing, stock and technical support.

Regulatory Document Please Contact Us

regulatory document

Regulatory and documentations are also very important apart from quality products, Timely support of regulatory documents ensure faster approval of products at customer end.

We can help ease go-to-market regulatory concerns with the quality standards and our compliance know-how. Corel expertise make sure we meet regulatory standards for healthcare, products anywhere in the world –

Corel provides full range and up-to-date, regulatory documents support

  • Specification
  • Method Of analysis
  • Flow Chart
  • Stability data
  • KOSHER Certificate
  • Material safety data Sheet
  • Product composition (QnQ)
  • Product Master File
  • Certificate of Origin
  • Residual Solvent
  • TSE/BSE Certificate
  • GMO Certificate
  • Allergence Certificate
  • Alfatoxine Certificate
  • Pesticide Free certificate
  • Dioxine PCB & MCPD Certificate
  • Toxicity certificate

logistic support

Our logistic management system always ensures the right products in right place at right time. We have two separate logistics department, export team and domestic team to fulfill different dispatch process requirement of international and domestic customers. Our logistic teams carefully analyze lead time to reach final destination, minimum stock levels in ware house and pertinent costs.

Corel logistic management is supported by ERP system which helps to monitor purchase order, production lead time and dispatch schedule for each customer. It becomes very essential for customized products for international customers where transit time plays a vital role for inventory management to customers. Hence this ERP system helps Corel inventory as well as help customer to maintain required inventory by delivering material on time. We fulfill worldwide product demand through our widely spread distributors by maintaining local stock.

We work diligently to build maximum efficiency in the supply chain. We have regular review meetings for our lead time of material to ensure customer satisfaction.